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Joyfueled Social | Social Client Account Manager Job Description

Job Title: Social Media Manager

Location: Hybrid (Nashville, TN + Remote Work) 

Ideal candidate lives in Nashville or is willing to relocate to Nashville for hybrid work.

Experience: 3-5 years working in social media

Salary: 55-60K/year, depending on experience

Benefits: PTO, 10 Paid Holidays

APPLICATION: Send Resume & Portfolio to joyfueledhiring@gmail.com

About Joyfueled Social:

Joyfueled Social is a creative social media marketing agency that helps brands share their stories with authenticity, passion, and purpose. We specialize in digital content creation, social media management, and brand storytelling—fueled by joy and a deep love for impactful messaging.

Job Description: At Joyfueled Social, we believe great content should spark joy, build community and drive real results. We're a creative social media agency partnering with brands across the country. We're looking for a Full-Time Account Manager who's equal parts strategic, organized, and a natural leader, someone who knows how to keep clients happy and a team of creators firing on all cylinders.

This role will be responsible for owning the client relationship and quality control across a portfolio of accounts. You'll manage a team of content creators, assigning work, reviewing output before it goes to clients, and making sure every deliverable is on brand, on strategy, and on time. You'll serve as the main point of contact for your clients, running check-in calls, presenting results, and catching issues before they become problems. You'll also keep projects moving behind the scenes, tracking deadlines, coordinating handoffs between creators and clients, and flagging where a client's account needs more strategic attention.

If you have a knack for managing people and priorities, an eye for what makes content actually work, and a passion for building strong client relationships, we'd love to see if you're a good fit for our team!

What You’ll Do:

Account Management

• Serve as a main point of contact for assigned client accounts

• Execute content strategies that align with each client’s brand voice and goals

• Assist with the development of monthly content strategies and campaign planning

• Follow up on client content needs, approvals, and updates to keep projects moving

• Provide daily or regular client progress updates as needed

• Collaborate with internal team members to create impactful, results-driven campaigns

Team Management

• Serve as a point of contact and resource for assigned team members

• Delegate and assign tasks to ensure projects stay on track and deadlines are met

• Monitor team workflows, priorities, and deliverables across assigned accounts

• Provide clear direction, feedback, and support to team members throughout projects

• Communicate project updates, priorities, and client feedback to the appropriate team members

• Hold team members accountable to deadlines, quality standards, and client expectations

Content Creation

• Work off detailed shot lists while also bringing your own creative ideas to life

• Capture high-quality, on-brand photos and videos for social media campaigns, reels, and stories

• Create content for Instagram, TikTok, and Facebook

• Be available for event coverage, on-site content capture, and live posting when required

• All content can be captured using an iPhone

Content Support & Management

• Provide occasional hands-on support with short-form video editing, graphic creation, copywriting, content scheduling, and social media monitoring as needed

• Make minor edits or adjustments using tools such as CapCut, Splice, Adobe Premiere Pro, Metricool, or native social platforms

• Ensure content remains on-brand, accurate, and aligned with platform best practices

• Support captions, hooks, calls-to-action, and other copy as needed to maintain each client’s unique voice

• Assist with content calendars, scheduling, organization, and timely posting across client accounts

Trend Monitoring & Strategy Support

• Stay up to date on social media trends, platform updates, and best practices

• Bring fresh ideas, insights, and recommendations to support overall brand strategy

• Identify opportunities for trend-based or reactive content when appropriate

What We’re Looking For:

• Strong Attention to Detail: You understand that the little things matter - especially in social media, where timing, captions, visuals, and brand voice are everything.

• Thrives in a Fast-Paced Environment: You’re energized by multiple moving pieces and can adapt quickly when priorities shift.

• Multitasking Mastery: You’re able to compartmentalize and manage multiple client accounts while keeping each brand’s voice and goals crystal clear.

• JOY: We aren’t called Joyfueled Social for nothing. You naturally bring joy - to your work, to our clients, and to their feeds.

• Creative Eye: You have a strong sense of aesthetics, storytelling, and visual design, and know how to turn ideas into scroll-stopping content.

• Social Media Savvy: You understand what makes content engaging, viral, and platform-specific across Instagram, TikTok, and beyond.

• Content Creation Experience: You’re comfortable with photography, videography, and video editing for short-form social content.

• Strong Communicator: You have confident copywriting skills with a fun, relatable, and faith-centered voice.

• Excellent Time Management: You can juggle multiple projects, stay organized, and consistently meet deadlines.

Why You’ll Love It Here:

• Flexible (remote) work environment

• Opportunity to work with purpose-driven brands and entrepreneurs.

• A creative and supportive team that encourages fun, fresh and joyfueled ideas.

• Growth opportunities within a fast-paced and exciting, growing agency.

• If you’re a joyfueled creator who loves social media, storytelling, and making an impact, we’d love to hear from you! Apply today to be a part of the Joyfueled Social team!